The desire to have your employees fully connected to all the latest communication tools is killing productivity. Who even has time to look at Facebook at work anymore? Moreover, if you didn't see this coming, well, then you've been hiding in a closet for the last ten years. Also, I...
Everyone loves the back seat driver. You know the one, they claim they don’t want to drive, yet, as soon as you get in the car, they just can’t help themselves. It’s like you forgot how to drive and it can make the journey downright painful. Driving an organization is...
In my twenties, I was ready to conquer the world and thought I knew everything that came my way. Growing up in the family business, I had watched and absorbed business operations and customer service for years. I had seen everything possible working with my Dad, or so my young...
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